Published on  Jan 20, 2021 By Editorial Team

Getting to know Michael Borden, our Customer Success Manager

As a Customer Success Manager at The Blinc Group, Michael’s focus is on automation solutions and assuring customers are successful with Blinc’s products. He is also Blinc’s technical expertise when it comes to filling and capping automation, 3D printing prototyping, and finding innovative ways to assure quality client support. Michael has always been customer focused with the ability to explain complex topics in an easily digestible way.

His background includes designing an engineering program and instructing mathematics for kids, and as a Data Science and Modern Visualization intern at NASA where he worked on projects in NLP, augmented and virtual reality, and neuromorphic computing. He has a vast knowledge of software engineering, artificial intelligence, 3D printing, CAD design, cartesian machines, and robotic arms.


  1. Where were you born? Amsterdam, NY
  2. Where did you go to college? Fulton-Montgomery Community College, University at Plattsburgh, and Brooklyn College.
  3. Favorite hobbies? Computer science & engineering, reading, working out, and first person shooter PC games.
  4. Unique previous jobs? Data Science and Modern Visualization internship at NASA Glenn Research Center.
  5. Favorite sports teams? I don’t watch sports.
  6. Favorite quote? “Sometimes it is the people no one can imagine anything of who do the things no one can imagine.” – Alan Turing
  7. Favorite movie? Ace Ventura: When Nature Calls
  8. Favorite food? Anything good from around the world.
  9. What made you decide to enter the cannabis industry? An opportunity to be part of history in the making!
  10. Fun fact that we haven’t asked… In my spare time I’m working on building a neuromorphic processor which is a computer chip that computes like the brain.




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Quality control and compliance were our most important factors for choosing a hardware designer, producer and supplier. Blinc was chosen over others considered based on their reputation and experience for these key factors.
A team of rockstars across the board, from brand realignment to product development to training and support - big thank you!!!
The integrity of that medicine starts with the hardware that is used to deliver it and we knew that partnering with the Blinc Group was the best way to provide that kind of quality and reliability to our patients.
Working with Blinc Group was a completely seamless experience. Our team is very particular and detail-oriented, but Blinc was able to walk us through all our questions and queries to create a product we are stoked about.
The Blinc Group's unmatched customer service and supply chain diligence give us the peace of mind needed to provide our patients and customers with a quality product.
You guys are the best! Keep up the great work! We look forward to working more with Blinc as our hardware partner!
We could not be happier with our choice to work with The Blinc Group, and look forward to continue innovating with them in the future.
The alignment between our two companies is fantastic. Blinc takes safety and quality as seriously as we do, and the outcome of the working relationship has both teams excited...
The Blinc Group produces high quality products and provides great, attentive, and friendly customer service. We especially appreciate their documented attention to testing and compliance.
Fume Labs and the Blinc Group are incredible partners and we’re very fortunate to be working with them on our first product.